Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, hosted on Shopify, operated by Amroz Jewels, based in Lahore, Pakistan.

1. Personal Information We Collect

When you visit our site or make a purchase, we automatically collect certain information using Shopify’s platform, including:

  • Order Information: Your name, billing address, shipping address, payment details (excluding full card info), email address, and phone number.

  • Device Information: IP address, browser type, time zone, cookies, and referring websites.

  • Customer Interaction: Any communication with us via email, chat, or social media.

This data helps us provide and improve our services.

2. How Do We Use Your Information?

We use your personal information to:

  • Fulfill orders and provide shipping & invoice details

  • Communicate with you regarding orders, inquiries, or support

  • Screen orders for potential risk or fraud

  • Improve our products, services, and website experience

  • Provide marketing emails (with your consent)

3. Shopify Platform Data Handling

Our store is powered by Shopify Inc. They store your data through their secure, PCI-DSS compliant servers.

You can read more about how Shopify handles your personal information here:
👉 https://www.shopify.com/legal/privacy

4. Sharing Your Information

We may share your information with trusted partners only when necessary:

  • Shopify (eCommerce hosting)

  • Payment Processors (e.g. for credit card payments, Easypaisa, JazzCash, etc.)

  • Courier Services (to deliver your order)

  • Legal Authorities if required by law

We never sell your data to third parties.

5. Your Rights (GDPR & CCPA Compliance)

If you are a resident of the EU or California, you have specific rights:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data

  • Withdraw consent for marketing

  • Object to certain types of data processing

To exercise these rights, email us at amrozjewelsofficial@gmail.com.

6. Data Retention

We retain your order information unless and until you ask us to delete it. This is done for order history, legal, or reporting purposes.

7. Cookies

We use cookies for:

  • Analytics

  • Shopping cart functionality

  • User session management

  • Personalized recommendations

You can disable cookies in your browser, but parts of the site may not function properly.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.

9. Contact Us

If you have questions or concerns, contact us anytime: