Terms of service

Terms & Conditions

Welcome to Amroz Jewels. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by Amroz Jewels, based in Lahore, Pakistan. Throughout the site, the terms “we,” “us,” and “our” refer to Amroz Jewels. By visiting our site or purchasing something from us, you agree to be bound by the following terms.

2. Eligibility to Use

To use this website or make a purchase, you must:

Be at least 18 years old, or use under the supervision of a parent/guardian
Provide accurate, up-to-date, and complete information

3. Product Information

We do our best to display product descriptions, images, and prices as accurately as possible. However:

Colors may vary slightly due to device screens
All products are subject to availability
Prices may change without prior notice

4. Order Acceptance

Your order is considered confirmed only after:

Payment has been successfully processed
You receive an order confirmation email or SMS

We reserve the right to cancel or refuse any order in case of pricing errors, stock unavailability, or suspicious activity.

5. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR). We accept payments via:

Bank Transfer / Easypaisa / JazzCash
Cash on Delivery (COD) – where applicable

6. Shipping & Delivery

Please refer to our [Shipping Policy] for details on delivery times, charges, and tracking.

7. Returns & Refunds

We follow a strict quality check process.
Returns or exchanges are allowed only in case of damaged, defective, or incorrect items.
Customer must notify us within 24 hours of receiving the parcel.
We do not accept returns for "change of mind."

Full details can be found in our [Return Policy].

8. Intellectual Property

All content on this site — including images, text, logo, and product designs — is the property of Amroz Jewels and may not be used or reproduced without written permission.